Small Business Benefits

Welcome to Your Plan!

Great Self-Service Options for Employers

Your personalized Administration Kit for materials that help you administer your health benefit plan;
Manage My Group provides ease of administration with online submissions;
Our Document Center to view important plan documents; and
Quick, easy and secure online payment

If you have any questions, call us at 800-522-1246, ext. 35399.

Plan Administrators: Get the Most from Your Health Benefit Plan

Our video provides tips to help you administer your self-funded, major medical health benefit plan.

Resources for Plan Administrators

Website Registration - Provides information about the employer registration process
Document Center - Explains how to access important documents online
Manage My Group - Describes online group administrative capabilities
Monthly Payment Methods - Identifies ways to make monthly payments

More Convenience for Your Employees

Encourage your covered employees to register at TrustmarkSB.com/login for access to information that will help them become more savvy healthcare consumers and help make plan administration easier for you.

Your employees will enjoy greater convenience and reduce their carbon footprint when they elect to shut off plan documents and EOBs. We'll email them a notification when new documents become available online.
The member portal also provides access to:

Digital ID card(s)
Claims and EOBs
A summary of health benefits
Health benefit plan documents
Information on wellness and cost-saving programs

Media for More Convenience for Your  Employees<br />

Education About Major Medical Plans

Email	Topic	Timeframe
Email 1	Provides link to registration	Sent first week after a group becomes active
Email 2	Addresses the value we offer	Sent second week after a group becomes active
Email 3	Provides link to a video offering insight on plan administration	Sent a month after a group becomes active
Email 4	Mid-year reminders	Sent shortly before mid-year mark
Email 5	New Plan Year information	Sent two months prior to New Plan Year
Email 6	Enrollment for New Plan Year	Sent one month prior to New Plan Year

Additional emails on regulatory updates, ways to save on healthcare costs, and health and wellness services are scheduled throughout the year.

*Communications are subject to updates.

Email	Topic	Timeframe
Email 1	Welcome to online self service	Sent first week after active
Email 2	Provides information on our Trusted Member Care specialists and the services they offer (2 versions, 1 is shown)	Sent second week after active
Email 3	Provides a link to a video introducing members to their plan	Sent one month after active
Email 4	Reminds employees about Trusted Member Care	Sent mid-year

Additional emails on ways to save on healthcare costs, health and wellness services and other important information, as needed, are scheduled throughout the year.

*Communications are subject to updates.

Information on plans without a PPO network

Learn more

Information on plans with a PPO network

Learn more

Wellness and Cost Savings

Don’t Forget Telehealth!

A telehealth service provides access to:

U.S. board-certified doctors for nonemergency general medical care through convenient phone, video or mobile app visits.⁴
Confidential mental health counseling for adults.
Dermatology services

Why telehealth?

Medical Second Opinions

Advantages of a medical second opinion service include:

A convenient process
No additional cost to members
No travel required

When is a medical second opinion needed?

Quality and Cost Transparency Tool

Access an enhanced tool designed to help you locate doctors and facilities in your area with the best quality and price on a medical test, imaging or procedure. You also can see your estimated out-of-pocket costs, based on your health benefit plan.

Green, yellow and red color signs will help guide you to the right care.
See your plan’s provider rates for items and services.

Become a super shopper.

Trustmark^® and Trustmark Small Business Benefits^® are trademarks of Trustmark Insurance Company. All other trademarks are the property of their respective owners, which are not affiliates of Star Marketing and Administration, Inc., and Trustmark Life Insurance Company.

Plan design availability and/or coverage may vary by state. Plans are administered by Star Marketing and Administration, Inc., and stop-loss insurance and ancillary coverage are provided by Trustmark Life Insurance Company.