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Our online claims system will be undergoing maintenance from 1:00 p.m. CT on Saturday, November 23 until 1:00 p.m. CT on Sunday, November 24. Please access outside of this timeframe.
For customers who reside in the state of Washington and have Universal Life with long-term care benefits, we are here to assist you. Information and support can be found here.
Want information about long-term care legislation in other states? Start here.
100+ years of trust
Trustmark Voluntary Benefits offers Life, Accident, Critical Illness, Disability, and Hospital insurance to employees of some of the smartest companies in America. We’ve been helping employees keep their financial dreams on track for over 100 years.
Why choose voluntary benefits?
You have so much to protect; a lot rides on your family finances. Trustmark products can help you build protection for yourself and your family, to make sure you can keep going when circumstances change.
Our supplemental insurance products
Trustmark helps to help you cover out-of-pocket expenses when the unexpected happens. Our supplemental insurance products provide protection for expenses that may not be covered by your medical coverage.
How to get the most out of your insurance
Below are four ways to make sure your Trustmark policy is useful to you:
- Keep the policy in a safe place. You’ll receive your policy and a letter about how to use your benefits in the mail. Keep them in a safe place, so you’ll have all your information handy if you ever need it.
- Let your beneficiaries know. Your policy can’t help if your beneficiaries don’t know or remember you have it. Be sure to tell whoever needs to know that you own new insurance. You’ll also want to share our contact information with them. File a claim online! Please be aware that claims submitted without the required forms will no longer be accepted, and may take longer to process.
- Keep your information up to date. If something changes – like your address or phone number, or the birth of a child – let us know. You can manage your policy online, but you can also reach our Customer Care professionals.
- Manage your payments. Direct-bill policy owners can manage outstanding invoices, view payment history, repay loans, and establish payment agreements through our online portal. If you have questions, contact our Customer Care professionals.
How to keep your policy no matter what
Trustmark policies are yours for life. Even though you buy our products at work, you own your policy – not your employer. There are great reasons to hang onto it if you change jobs or retire. Your new employer might not offer a similar plan, and if they do, a few years in age can make a difference in your cost. Luckily, Trustmark makes it easy to keep your affordable rate:
- Let us know what’s changing. Whether you’re moving on to a new job or retiring, we're here for you. You can manage your policy online, but we ask that you contact our Customer Care professionals so we can set you up on direct-bill and provide you access to our payment portal where you can view outstanding invoices, payment history, repay loans and establish payment agreements.
- Keep your information up to date. Even if you’re moving across town, we still need to be able to contact you with information about your policy or any claims you might make. You can manage your policy online, but you can also reach our Customer Care professionals.
Trustmark stories
See Trustmark's voluntary benefits in action with Trustmark stories.
Trustmark Universal LifeEvents
Below is a story we created about Beatriz. She plays a surviving wife who will demonstrate how Trustmark Universal Life and Universal LifeEvents can work.
Beatriz’s husband Francisco bought a Universal Life plan at work. When he passed away, he was able to ensure that the end of his story didn’t mean the end of his daughter’s.
Keep in touch with Voluntary Benefits
Trustmark Voluntary Benefit Solutions, Inc. is a subsidiary of Trustmark Mutual Holding Company. Insurance products are underwritten by Trustmark Insurance Company or, for life insurance products in NY, Trustmark Life Insurance Company of New York.