Published by Trustmark Voluntary Benefits on December 19th, 2022

LAKE FOREST, Ill. – Trustmark Voluntary Benefits has changed the address policyholders use to submit claims information effective immediately. Online voluntary benefits claims submission through the website portal is the fastest and easiest way for policyholders to submit a claim. If a policyholder does not have online/Internet access, the claims address can be used to provide both written notice of a claim for a covered loss and to return completed forms providing proof of loss.

Policyholders can mail claim information to the new address of:

Trustmark
PO Box 2906
Clinton, IA, 52733-2906

If claims documentation was recently mailed to the former address, it will be processed as usual. Our forwarding service expires December 31, 2023.

Trustmark customer care professionals are available Monday through Friday from 7:00 a.m. to 6:00 p.m. CT to answer any questions you may have about your policies or claims. Contact information is available on the Trustmark website.