Published by Amy Ferraro on October 26th, 2026

As a broker, you know how to walk your clients through a life insurance plan. The coverage is easy to explain, and the value is easy to see. Caregiving and Long-Term Care (LTC), however, are a bit more challenging. Benefit triggers, premiums, and claim scenarios only go so far. For most people, sharing real stories is where caregiving and LTC move from being abstract to easily understood. 

But even with the stories, unless they have personal experience, most people don't realize that when it comes to caregiving, you can never be fully prepared. Even when the plan is in place and the conversations have happened, the questions still arise: Who will be there? How will this affect my career? Am I doing enough? Who will speak up if I can't? 

It's okay to ask those questions because Caregiving and LTC are personal. Everyone who takes on this role asks them, whether it's a daughter coordinating care for her mother, a husband balancing a career with caring for the person he loves, or an adult child across the country who lies awake wondering if Mom is safe. Questioning yourself doesn't mean you're getting it wrong. It means you care.  

The good news for your clients is that no one has to carry those pressures alone. Resources and benefits now exist that can help ease them. They weren't in place for me, and that experience is a big reason I'm so passionate about the work I do today. So let me share my story, and what these options could mean for the families your clients care about. 

Life as a Caregiver 

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I'm a mom of two wonderful children, ages 10 and 11. Adoption is how our family came together, and they are my whole world. There is nothing I would change about it. One of my children is neurodivergent, so our family runs on specialists, appointments, and schools built around how our child learns. Unlike many caregivers, we went in with our eyes open, knowing our child would need more care and it would ask more of our time and energy.  

For all caregivers, the bills keep coming while the calendar fills up. The emotional side is a steady hum in the background, because you're always thinking a few steps ahead. The physical side is simply that the days are long. And when you're a caregiver, you rarely feel allowed to say you're worn out. It can feel like admitting you love someone less, when it's the opposite.  

Why These Benefits Matter 

I was fortunate in a big way. For 10 years, I ran an independent property and casualty brokerage, helping families protect their homes and cars, and that meant I could build my schedule around my children. Many families don't have that flexibility. They're covering shifts and burning through PTO, while friends and relatives quietly fill in the gaps.  

So, when I say that easing even one of these pressures matters, I'm not speaking in theory. I've seen what a single lifted weight does for a household. It gives a caregiver room to breathe, and room to breathe is often what keeps them going. 

That's why, when I was introduced to life insurance with long-term care that includes caregiving benefits, I knew right away I would never look back. These benefits became my mission, because I know exactly which pressures they're meant to ease. 

Take financial pressure, for example. If a family needs care, the benefit can help offset the cost, so a caregiver isn't doing the math to make ends meet at the kitchen table at midnight. If care is never needed, the policy still pays a death benefit, so a family has something to show for it either way. 

Then there's Cariloop®, a caregiving support benefit that included on each Trustmark life with long-term care solution. Caregiving comes with questions that most coverage alone can't answer: Where do we start? What should we ask? Who do we call? The Cariloop benefit included with Trustmark policies connects caregivers with a care coach who can help them think through those next steps. Sometimes the most valuable thing you can give a tired caregiver is a person to talk to. 

For your clients, that adds up to more than a line on an enrollment form. Their employees may be caring for a parent, a spouse, or a child while still showing up to work every day. A benefit that relieves the burdens of caregiving and offers real support is one that can help build a workplace culture of truly supporting wellbeing. 

… 

Here's what I hope you take away. More likely than not, there is an employee somewhere in your book of business quietly managing care for someone they love. Chances are they haven’t told anyone at work.  

You may never know who those employees are, but you can be the reason your clients’ put benefits in place that can alleviate those pressures of caregiving. You can be the game changer. 

The best part is that you don't even need to know all the answers. All you need is a story, a few good questions, and a partner for the rest. I'm proud to be that partner, and proud to represent benefits that make a real difference for caregivers. If you're ready to start that conversation with your clients, I'd love to help.