We make claims easy

When employees purchase voluntary benefits, it’s a promise to be protected. And when it comes time to file a claim, what’s often an already stressful experience can be worsened when submitting your claim is confusing and slow. That’s why we’ve designed our claims to be fast, accurate, and easy to submit; so that employees can spend more time with the ones they love, and less time managing an insurance claim.

Confident employees:

Employees who’ve seen others efficiently file claims and have positive experiences have more confidence in the decision to purchase Trustmark products/policies.

Fast claims payments:

We pride ourselves on paying claims quickly and accurately. Policyholders can receive their money for an accident, wellness, or hospital product claim within just 2-3 business days.

Improved renewals rates:

87% of customers say claims processing effectiveness influences their decision to renew insurance with the same insurer.³

Earned trust:

At Trustmark, we believe trust is earned, not given. When employees have positive claims’ experiences, they begin to trust that their employer is offering them valuable voluntary benefits. This helps promote employers trust in their broker and enrollment partners; leading to long-term working relationships between employers, producers, and Trustmark.